1st Choice Home Improvements Testimonials
Pensacola Remodeling Contractor Reviews
1st Choice Home Improvements is rated 5 /5 based on these 28 happy customer reviews
We are EXTREMELY pleased with the work that 1st Choice Home Improvement did for us. Our home was built in 1990, and the one-piece fiberglass tub/shower combination in the master bathroom was cracking badly. We called Don Perrin (Chief Sales Representative) and he explained the entire process of how the work would be performed. He came prepared with a short but informative video on the manufacturing process involved in making our new tub, and showed us samples of the materials used. Once we selected the desired color and style, and agreed to the price, he took care of everything else. The entire process was designed around whatever the customer wanted. He even allowed us to purchase the mixing valve, shower head and spout we preferred.I can’t say enough about the team of installers! Justin and his brother arrived each day at the time agreed upon (around 9:15am), and worked hard each day. Not only were they polite, they displayed genuine concern for our property while the work was being accomplished! They used drop cloths, they hauled away all the materials, and gave us great advice on how to clean and maintain our new acrylic tub/shower. They completed the job in a day and a half. The finished installation is so professional that we wish we could show it off to everyone! But after all, it is the master bath. Displayed by invitation only!! 5-Stars in all categories.
When we agreed to purchase windows and vinyl siding in November of last year, we didn't know Mother Nature was sending weeks of rain and would keep us from getting started. We were finally able to start the windows in January. I was very afraid of problems (I'm a worrywart!). Dan and his crew came out and got them done in a few hours. Fantastic group of guys!! There were no problems, the windows are beautiful, block outside noise, and are performing as promised. A week later, they started on the vinyl siding, and my father-in-law got sick and passed away suddenly. Craig, sales director, assured us they would handle everything and just do what we had to do. Craig never failed to text me and check on us to see how we were and to ask if we needed anything. Perry and Chris handled our vinyl installation and did a beautiful job! Perry asked how my husband and our family was doing every day. He took the time to listen when I needed to talk and even gave me a hug when I needed one!! We really appreciate the quality jobs that were done at our home! Almost more than that, we appreciate the support that we received from Craig and Perry during an extremely stressful time. Craig has a huge heart, is a wonderful person, and we are proud to call him FRIEND! You are all lucky to have someone like him to work with!!
This testament is long overdue. Two weeks after the start of a remodel of nearly the entire home I was diagnosed with cancer. The entire team at 1st Choice continued work, as we wanted and needed. Usually when contraction is being done the owner has to live around it. Of course that was the case, somewhat. However, while I was going through cancer treatment this team worked around me as much as, or more than we did them. I am so thankful that we decided to remodel. Still in treatment the home layout makes things much easier. But, I do not believe that any other business would have accommodated me and my wife during this tough period. I completely recommend you choose 1st Choice if you are considering any home projects. It will be done right and you will be pleased in the end.
We had double-paned vinyl windows with detachable window shields installed in February 2015. After a year with the new windows, we are still happy with them. They were here on time, completed the install in a day, and left the site with no evidence that they were here, other than the new windows. We love them and recommend the company highly.
To Whom This May Concern,
This letter is our testimony for our windows and fabric shield purchased
and installed by 1st Choice Home Improvements.
We are VERY SATISFIED with the entire experience provided by this
company and the product you provide. Your company is well represented
beginning with T. Mark Lipe (sales) and ending with Dan Rogers
The attention to details (laminated Fabric Shield layout guide) is only
one example of the extent this company goes to providing this best
possible product and service. Even the County building inspector
remarked about the good quality windows we have.
Awesome website mobile app looks great, everyone's Craig and Rod have done an awesome job.
Awesome new site the mobile app makes the website a lot more user-friendly. keep up the good work first choice home-improvement.
My Husband and I thank you and 1st Choice Home Improvements for a wonderful job installing our granite countertops, windows and replacing our ceiling and door in the Florida room. The workers were professional and courteous and did an outstanding job on everything. A big thank you goes out to you, Craig! I was extremely nervous about undertaking these projects but you guided us through each decision process and delivered on everything you promised. We will definitely contact you for future home improvement projects and recommend 1st Choice Home Improvements to family and Friends.
Just a brief note to let you know how please we are with the quality or work your Company did for us. You lived up to all the terms of the agreement. In fact, you went beyond the agreed upon items in the contract. Also, we have seen a reduction up to 20% in our utility bill. Your company is really our 1st choice now and in the future. Thanks much!!
Just to let you know how impressed we are with 1st Choice Home Improvement Company. The job and skill of all concerned to make sure the sunroom was installed the way it was presented to my wife and I was excellent. They also made sure it was to our satisfaction upon completion. Your salesman, Craig Stafanik, is a great person to work with. He explained all of the procedures and presented a great overall package with all questions answered. Your installers, Clint Rupprecht and Chop, are a perfection team making sure everything was done correctly and not overlooked. Their clean-up was excellent -- nothing left behind or laying on or around the whole work area. I just want to let you know I believe these three men are a great asset to your Company. I would like to thank all of you for a job well done. Sincerely,
Just wanted to let you know how pleased and satisfied we are with our Conservation Windows. 1st Choice was definitely the 'right choice' to do our windows and patio door. From the first contact with Craig Stefanik to installation by Daniel Rogers, we fetl they had our best interests at heart. Craig was very thorough in his presentation and answered all our questions which gave us the confidence to know we were going with the right contractor. Danie's efficiency in the process of removing old windows and installing new made this change an easy and painless one for us.
Jackie and I wanted to take the opportunity to express to you how happy we are with the work that was done on the house. Both the master bathroom and the attic have turned out better than we had hoped for. As you know, the last 6 months were very trying for Jackie; trying to do major home remodeling while I was deployed. Fortunately, she felt very comfortable working with you and your crew and this made the process go much more smoothly. Your whole crew did an excellent job. We want to thank Chip Kline (Crew Member), John Darby (Electrician), and Mike Robbirds (Sheet Rocker), but we would particularly like to compliment Justin Mercer. His work was outstanding and professional and just as importantly, Jackie trusted him to be in and out of the house on a routine basis. This was comforting to me having been so far away. He is obviously a skilled craftsman and we would certainly like to have him involved in any projects we undertake in the future. Again, thank you for the hard work and the outstanding results. We couldn't be more pleased.
For the past few years I have been considering replacing my original aluminum windows and decided to try 1st Choice as I had heard very good comments on them. I am glad I did! Within a few days of contacting them, Sales Rep Mark Clifford called and made an appointment. He was very knowledgeable of his companies services, products and history, and provided a no pressure presentation of what they could do for me. Within a few days, Clint came around to measure the openings and he also was fast and courteous and respectful of my property. They were efficient and left my home and property clean as a pin. I can recommend this company without hesitation.
Over the last several months I have had the opportunity to use your services and those of the various contractors who work with you regarding the two homes we own. It has been my pleasure and privilege to have you and your personnel work on my homes because in all aspects the service, cost, follow up and quality of work has been outstanding.I can assure you that the services of your company and its employees and/or contractors are by far the most exemplary service and craftsmanship regarding home improvements and construction or related projects that I have seen anywhere in the world. The people from your company are courteous, professional and very dependable with regard to when they say they will be there and exactly what they will accomplish to improve or correct any type of construction work.Please relay my commendations to those who have assisted me and my family in the last several months, and be assured I will always call on you and recommend you to all my friends in need of such nwork. I wish you and First Choice great continued success now and in the future, which I know you will have based on the craftsmanship I have seen in your work.
Dear Scott, I want to take this moment and express to you my sincere gratitude to both you and your staff for your outstanding work while remodeling my home. The completed kitchens, windows, as well as, everything else consistently demonstrate your outstanding workmanship, and attention to detail. Also, your professionalism and courtesy are second to none! It is without hesitation that I give my highest recommendation to others to choose 1st Choice Home Improvements, Inc. for any of their home remodeling needs.
We interviewed several window companies. We did not feel pressured by your Sales staff. They are very knowledgeable about the products you have to offer and products that you may have to offer in the future. We were very pleased with the information that Craig provided on our window choices. When we made the decision the choice was easy. Gary and his crew did an excellent job of installing the windows. It was a pleasure to have a team who went the extra mile. They left our house in an orderly fashion. The windows look great and we are very happy.
I'm writing you because I feel positive feed back is just as important as negative feed back. My experience started several months ago when Mike Engles came to my house to explain your company and what products you offer. I have to admit I was a little nervous before he arrived because of all the stories on the news about all the shysters that are out there. He was very professional and gave an outstanding presentation. He asked me very good questions to help him narrow down what products best fit my needs. I never felt pressured and he never tried to steer me to one particular product. He explained the products and let me do the rest. I chose your company without getting any other estimates because Mike impressed me that much. I was also very impressed with your companies credentials. Your companies' achievements were the key to my choice the $300.00 discount was the icing on the cake. Your entire team confirmed Mike's promises of superior service. When I had a problem with my title company for my equity loan (a notice of commencement was on my title) Scott was all over it and the problem was fixed the same day I called. Then came installation day and Chip was great he did a super job on the installation. He explained very clearly how to put the shutters on and made sure the site was squared away, you never would have known he had been there. I'm very glad that I decided to do business with you and I will share my experience with everyone I know. Thank You from the bottom of my heart.
We recently went shopping at different window Companies shopping for windows, checked for quality, prices, craftsmanship and found them to be quite inferior and prices to be high. After shopping we went back to the yellow pages and checked out Co. that had been in business for a long time and called 1st Choice Home improvement, the next day they sent a salesman to our residence to talk with us, he was very helpful bringing the window we had selected, a Vinyl low maintenance window plus a magazine on what they had to offer. After watching his demo. we were very impressed with the Craftsmanship of the window, and selected a glass which keeps out the sun and cold in the winter. after ordering our windows, they were brought out in a timely fashion. The technicians whom the Co. sent were very professional, done a good job cleaned up after their work every day. We're so impressed with how cool our home is, the appearance of our home after the windows were put in. We also selected 2 sliding glass doors made of vinyl and are very pleased with these also. We also ordered a window wrap that goes over the existing trim around the windows which made the windows even more attractive. We are now waiting for our first electric bill knowing it will be a lot lower than ours was with the older windows we had. Thank you 1st Choice, Greg, our salesman, and to the Techs who worked so hard to please us with their work. We would certainly like to recommend this Company to anyone.
I wanted to take the time to let you and your staff know how much I appreciate everything you did for me and my wife. The installation of the hurricane shutters was so smooth, it was obvious that your staff knew exactly what to do and how to do it in a timely hanner. Everyone was so courteous, professional and polite to myself and my wife, it was so refreshing. Clean-up was great and your follow-up was fantastic, thanks! I will definitively recommend you and your company to any of my neighbors and friends. Thank you for your time, consideration and cooperation.
Thank you for the damage reimbursement payment, it is sincerely appreciated. We greatly enjoy the windows, the noise abatement they provide continues to surprise and please us. Several guests have also remarked on that quality and hopefully this will turn into sales for you. Again, thank you for the reimbursement.
We want to express to you our satisfaction for a job well done. We thought we knew what our new room would look like but it far surpassed our expectations. It's just beautiful and we have been told this many times by friends. The quality of material and the experts dealing with it made for a superior job. Your courtesies, concern and constant involvement made us feel secure with First Choice. Even a floral arrangement when work was delayed. Everything in the contract was fulfilled and you went beyond our contract, without extra funds, to make our room even more attractive. We would recommend First Choice to anyone wanting home improvements.
My husband and I would like to say how pleased and happy we are about the new windows, siding and doors that you have installed. Our house is approximately Twenty-seven years old so can imagine what the windows and doors were like, energy nightmares. Since the replacement windows and doors have been installed, my air conditioner is not running as much. The air conditioner would struggle just to maintain 78 degrees in the house. Now I have the thermostat set at 75 degrees and it actually reaches that setting and turns off. We have seen a 25% to 30% drop in the electric bills as compared to last year at the same time. We also feel that the siding and new vents on the house have also contributed in keeping the house cooler. I would like to complement your company on the people who do the work. They knowledgeable in what they do. In our master bedroom we had wooden French doors that would leak in the cold in the winter time and in the hot summer months let the heat in. We had two double windows put in their place. Donny did such a great job that you can not tell that they were added and look just like part of the house. Donny did a lot of little extra things for us, like new screening my front storm door screen. We did not ask him, he just did it, he said, the front door should look as new as the rest of the house. The crew cleaned up each day before they left. We would certainly recommend your company. In. fact as you know we were so pleased with the quality of your work that we are having your company redo our kitchen. Before I forget, we had gotten an estimate from another company who shall remain nameless, not only was their price higher, but they told me that they could not install pet doors in the steel doors I wanted, when your company said, no problem, you put in the pet doors. My cats thank you, I thank you.
We want to express our appreciation for a "QUALITY JOB" well done by your company. From the first telephone call to your company until the final completion of the job, your company and it's employees proved to be trustworthy, competent and very courteous. On June 14, 2000, we called your company to come to our home and give us an estimate for some remodeling work we wanted done in our kitchen. We wanted to have a small door going from our kitchen to the dining room enlarged and made into an archway; have a window in kitchen replaced with a picture window; and have countertops and backsplash replaced in kitchen. Within 2 days; your salesman, Rich Murphy, came out to our home and gave us a proposal which we accepted. He was very prompt and courteous. He also seemed very knowledgeable. Scott McCartney and Stephen Smart came to our home to look over future job and took final measurements. Both of these gentlemen are very experienced and competent. Within a couple of weeks the installers arrived to start the job. They started on the day that was agreed on and were very courteous. The installation crew chief was Donald Dimmitt. He was responsible for the archway and the picture window. He did a beautiful job and was very interested in satisfying us. He was very competent and experienced and considered all our needs while doing the job because it involved a lot of sanding and dust. Ken Norton removed the old countertops and backsplash and installed the new ones. He also did a great job. He was also always punctual, always courteous and very competent. Scott McCartney and Stephen Smart came to look at the job several times while it was in progress. We had several conversations with them while job was in process. They always returned our calls if we had questions. This personal touch was very impressive to us and we really appreciated it. We were very pleased with the installers that work for 1 st Choice Home Improvements and would recommend your company highly. Everything was done to our satisfaction and it was your company's desire to meet this satisfaction. We like to have quality work done in our home and 1st Choice Home Improvements met and exceeded our satisfaction.
I was very pleased and satisfied with the installation of my hurricane shutters by Justin Mercer and his installation crew on Monday, February 4, 2008. The crew should be commended for the following reasons: 1) Very punctual (on time on the job site) 2) Very courteous 3) Very informative 4) Very clean (cleans up the area upon completion of the job) 5) Very professional Thank you 1ST Choice Home Improvements, Inc for a job well done by a well-trained staff.
We just wanted to say thank you! We love our new cabinets! They are far more than what we expected. Chris was such a nice guy, very professional and highly competent. He does really great work and we couldn't be happier. We will definitely keep you guys in mind should we have any other improvements that we want done. You all have a loyal customer in the Bishop family!
I am please to recommend 1st Choice Home Improvements to your prospective clients. The job done by your workers installing 8 windows, 2 skylights, plus shutters on a double door of my house -was excellent throughout. The inspectors from the city of Destin not only issued a "complies with code" sticker to the building permit but praised the quality of the finished products. I will happily recommend 1st Choice to any person who asks me about my satisfaction with your organization. Thank your workers, for me for a job well done.
Your company recently re-sided my home. After hurricane Ivan your company installed siding on my home and we both agreed at a later date that the installation job was not up to your company's standards. You personally agreed to redo the entire home correctly and at no cost to me. This is the way to do business and I greatly appreciate your efforts to "do the right thing." If there is anything I or my wife can do to show our appreciation, please let us know. Thank you for convincing me to believe in the American work ethic that is so lacking in most areas of our economy and society. Again: thank you for your excellent work and holding true to your and our beliefs in fairness.
I would like you to know how pleased I am with my kitchen renovation. I looked into new cabinets, and discovered it was just an impossible dream.( Actually, the price was a nightmare!) Shortly afterward I saw your FIRST CHOICE advertisement and decided to investigate. The salesman you sent to me LISTENED to what I wanted and then made some suggestions that were even better. In a fraction of the time and price it would take for new cabinets, I went with new doors, drawers and handles. The carpenter, or should I say, the craftsman, you sent me was awesome. Being a nurse, I am a "detail" person and I was so impressed with the quality of Chris's work. He was friendly, diligent and ALWAYS vacuumed the room before he left at the end of the day. Chris finished my kitchen today, and tomorrow is my 35th Wedding Anniversary and my beautiful kitchen is the best present I ever received!!