Client Testimonials - 1st Choice Home Improvements
"Jackie and I wanted to take the opportunity to express to you how happy we are with the work that was done on the house. Both the master bathroom and the attic have turned out better than we had hoped for. As you know, the last 6 months were very trying for Jackie; trying to do major home remodeling while I was deployed. Fortunately, she felt very comfortable working with you and your crew and this made the process go much more smoothly. Your whole crew did an excellent job. We want to thank Chip Kline (Crew Member), John Darby (Electrician), and Mike Robbirds (Sheet Rocker), but we would particularly like to compliment Justin Mercer. His work was outstanding and professional and just as importantly, Jackie trusted him to be in and out of the house on a routine basis. This was comforting to me having been so far away. He is obviously a skilled craftsman and we would certainly like to have him involved in any projects we undertake in the future. Again, thank you for the hard work and the outstanding results. We couldn't be more pleased."
-Robert & Jackie M.
"For the past few years I have been considering replacing my original aluminum windows and decided to try 1st Choice as I had heard very good comments on them. I am glad I did! Within a few days of contacting them, Sales Rep Mark Clifford called and made an appointment. He was very knowledgeable of his companies services, products and history, and provided a no pressure presentation of what they could do for me. Within a few days, Clint came around to measure the openings and he also was fast and courteous and respectful of my property. They were efficient and left my home and property clean as a pin. I can recommend this company without hesitation."
-Richard Arcenia
"Over the last several months I have had the opportunity to use your services and those of the various contractors who work with you regarding the two homes we own. It has been my pleasure and privilege to have you and your personnel work on my homes because in all aspects the service, cost, follow up and quality of work has been outstanding.
I can assure you that the services of your company and its employees and/or contractors are by far the most exemplary service and craftsmanship regarding home improvements and construction or related projects that I have seen anywhere in the world. The people from your company are courteous, professional and very dependable with regard to when they say they will be there and exactly what they will accomplish to improve or correct any type of construction work.
Please relay my commendations to those who have assisted me and my family in the last several months, and be assured I will always call on you and recommend you to all my friends in need of such nwork. I wish you and First Choice great continued success now and in the future, which I know you will have based on the craftsmanship I have seen in your work."
-Michael Ferguson
"Dear Scott,
I want to take this moment and express to you my sincere gratitude to both you and your staff for your outstanding work while remodeling my home. The completed kitchens, windows, as well as, everything else consistently demonstrate your outstanding workmanship, and attention to detail. Also, your professionalism and courtesy are second to none! It is without hesitation that I give my highest recommendation to others to choose 1st Choice Home Improvements, Inc. for any of their home remodeling needs."
-LCDR. Peter M. Johnson USN
"We interviewed several window companies. We did not feel pressured by your Sales staff. They are very knowledgeable about the products you have to offer and products that you may have to offer in the future. We were very pleased with the information that Craig provided on our window choices. When we made the decision the choice was easy. Gary and his crew did an excellent job of installing the windows. It was a pleasure to have a team who went the extra mile. They left our house in an orderly fashion. The windows look great and we are very happy."
-John Latourelle
"I'm writing you because I feel positive feed back is just as important as negative feed back. My experience started several months ago when Mike Engles came to my house to explain your company and what products you offer. I have to admit I was a little nervous before he arrived because of all the stories on the news about all the shysters that are out there. He was very professional and gave an outstanding presentation. He asked me very good questions to help him narrow down what products best fit my needs. I never felt pressured and he never tried to steer me to one particular product. He explained the products and let me do the rest. I chose your company without getting any other estimates because Mike impressed me that much. I was also very impressed with your companies credentials. Your companies' achievements were the key to my choice the $300.00 discount was the icing on the cake. Your entire team confirmed Mike's promises of superior service. When I had a problem with my title company for my equity loan (a notice of commencement was on my title) Scott was all over it and the problem was fixed the same day I called. Then came installation day and Chip was great he did a super job on the installation. He explained very clearly how to put the shutters on and made sure the site was squared away, you never would have known he had been there. I'm very glad that I decided to do business with you and I will share my experience with everyone I know. Thank You from the bottom of my heart."
-Steve Maloney
"We recently went shopping at different window Companies shopping for windows, checked for quality, prices, craftsmanship and found them to be quite inferior and prices to be high. After shopping we went back to the yellow pages and checked out Co. that had been in business for a long time and called 1st Choice Home improvement, the next day they sent a salesman to our residence to talk with us, he was very helpful bringing the window we had selected, a Vinyl low maintenance window plus a magazine on what they had to offer. After watching his demo. we were very impressed with the Craftsmanship of the window, and selected a glass which keeps out the sun and cold in the winter. after ordering our windows, they were brought out in a timely fashion. The technicians whom the Co. sent were very professional, done a good job cleaned up after their work every day. We're so impressed with how cool our home is, the appearance of our home after the windows were put in. We also selected 2 sliding glass doors made of vinyl and are very pleased with these also. We also ordered a window wrap that goes over the existing trim around the windows which made the windows even more attractive. We are now waiting for our first electric bill knowing it will be a lot lower than ours was with the older windows we had. Thank you 1st Choice, Greg, our salesman, and to the Techs who worked so hard to please us with their work. We would certainly like to recommend this Company to anyone."
-Robert & Carol Geary
"I WANTED TO TAKE THE TIME TO LET YOU AND YOUR STAFF KNOW HOW MUCH I APPRECIATE EVERYTHING YOU DID FOR ME AND MY WIFE. THE INSTALLATION OF THE HURRICANE SHUTTERS WAS SO SMOOTH, IT WAS OBVIOUS THAT YOUR STAFF KNEW EXACTLY WHAT TO DO AND HOW TO DO IT IN A TIMELY HANNER. EVERYONE WAS SO COURTEOUS, PROFESSIONAL AND POLITE TO MYSELF AND MY WIFE, IT WAS SO REFRESHING. CLEAN-UP WAS GREAT AND YOUR FOLLOW-UP WAS FANTASTIC, THANKS! I WILL DEFINITIVELY RECOMMEND YOU AND YOUR COMPANY TO ANY OF MY NEIGHBORS AND FRIENDS. THANK YOU FOR YOUR TIME, CONSIDERATION AND COOPERATION."
-CLARENCE K. PAPE SR.
"Thank you for the damage reimbursement payment, it is sincerely appreciated. We greatly enjoy the windows, the noise abatement they provide continues to surprise and please us. Several guests have also remarked on that quality and hopefully this will turn into sales for you. Again, thank you for the reimbursement."
-Ronald Rodda
"We want to express to you our satisfaction for a job well done. We thought we knew what our new room would look like but it far surpassed our expectations. It's just beautiful and we have been told this many times by friends. The quality of material and the experts dealing with it made for a superior job. Your courtesies, concern and constant involvement made us feel secure with First Choice. Even a floral arrangement when work was delayed. Everything in the contract was fulfilled and you went beyond our contract, without extra funds, to make our room even more attractive. We would recommend First Choice to anyone wanting home improvements."
-Jo Ann Tyler
"My husband and I would like to say how pleased and happy we are about the new windows, siding and doors that you have installed. Our house is approximately Twenty-seven years old so can imagine what the windows and doors were like, energy nightmares. Since the replacement windows and doors have been installed, my air conditioner is not running as much. The air conditioner would struggle just to maintain 78 degrees in the house. Now I have the thermostat set at 75 degrees and it actually reaches that setting and turns off. We have seen a 25% to 30% drop in the electric bills as compared to last year at the same time. We also feel that the siding and new vents on the house have also contributed in keeping the house cooler. I would like to complement your company on the people who do the work. They knowledgeable in what they do. In our master bedroom we had wooden French doors that would leak in the cold in the winter time and in the hot summer months let the heat in. We had two double windows put in their place. Donny did such a great job that you can not tell that they were added and look just like part of the house. Donny did a lot of little extra things for us, like new screening my front storm door screen. We did not ask him, he just did it, he said, the front door should look as new as the rest of the house. The crew cleaned up each day before they left. We would certainly recommend your company. In. fact as you know we were so pleased with the quality of your work that we are having your company redo our kitchen. Before I forget, we had gotten an estimate from another company who shall remain nameless, not only was their price higher, but they told me that they could not install pet doors in the steel doors I wanted, when your company said, no problem, you put in the pet doors. My cats thank you, I thank you."
-Mrs. Sydelle Schatz
"We want to express our appreciation for a "QUALITY JOB" well done by your company. From the first telephone call to your company until the final completion of the job, your company and it's employees proved to be trustworthy, competent and very courteous. On June 14, 2000, we called your company to come to our home and give us an estimate for some remodeling work we wanted done in our kitchen. We wanted to have a small door going from our kitchen to the dining room enlarged and made into an archway; have a window in kitchen replaced with a picture window; and have countertops and backsplash replaced in kitchen. Within 2 days; your salesman, Rich Murphy, came out to our home and gave us a proposal which we accepted. He was very prompt and courteous. He also seemed very knowledgeable. Scott McCartney and Stephen Smart came to our home to look over future job and took final measurements. Both of these gentlemen are very experienced and competent. Within a couple of weeks the installers arrived to start the job. They started on the day that was agreed on and were very courteous. The installation crew chief was Donald Dimmitt. He was responsible for the archway and the picture window. He did a beautiful job and was very interested in satisfying us. He was very competent and experienced and considered all our needs while doing the job because it involved a lot of sanding and dust. Ken Norton removed the old countertops and backsplash and installed the new ones. He also did a great job. He was also always punctual, always courteous and very competent. Scott McCartney and Stephen Smart came to look at the job several times while it was in progress. We had several conversations with them while job was in process. They always returned our calls if we had questions. This personal touch was very impressive to us and we really appreciated it. We were very pleased with the installers that work for 1 st Choice Home Improvements and would recommend your company highly. Everything was done to our satisfaction and it was your company's desire to meet this satisfaction. We like to have quality work done in our home and 1st Choice Home Improvements met and exceeded our satisfaction."
-E.K. Carpenter
"I was very pleased and satisfied with the installation of my hurricane shutters by Justin Mercer and his installation crew on Monday, February 4, 2008. The crew should be commended for the following reasons:
1) Very punctual (on time on the job site)
2) Very courteous
3) Very informative
4) Very clean (cleans up the area upon completion of the job)
5) Very professional
Thank you 1ST Choice Home Improvements, Inc for a job well done by a well-trained staff."
-Barthalia Thurman
"We just wanted to say thank you! We love our new cabinets! They are far more than what we expected. Chris was such a nice guy, very professional and highly competent. He does really great work and we couldn't be happier. We will definitely keep you guys in mind should we have any other improvements that we want done. You all have a loyal customer in the Bishop family!"
-Sabrina L. Bishop
"I am please to recommend 1st Choice Home Improvements to your prospective clients. The job done by your workers installing 8 windows, 2 skylights, plus shutters on a double door of my house -was excellent throughout. The inspectors from the city of Destin not only issued a "complies with code" sticker to the building permit but praised the quality of the finished products. I will happily recommend 1st Choice to any person who asks me about my satisfaction with your organization. Thank your workers, for me for a job well done."
-George Kneller
"Your company recently re-sided my home. After hurricane Ivan your company installed siding on my home and we both agreed at a later date that the installation job was not up to your company's standards. You personally agreed to redo the entire home correctly and at no cost to me. This is the way to do business and I greatly appreciate your efforts to "do the right thing." If there is anything I or my wife can do to show our appreciation, please let us know. Thank you for convincing me to believe in the American work ethic that is so lacking in most areas of our economy and society. Again: thank you for your excellent work and holding true to your and our beliefs in fairness."
-David M Johnson
"I would like you to know how pleased I am with my kitchen renovation. I looked into new cabinets, and discovered it was just an impossible dream.( Actually, the price was a nightmare!) Shortly afterward I saw your FIRST CHOICE advertisement and decided to investigate. The salesman you sent to me LISTENED to what I wanted and then made some suggestions that were even better. In a fraction of the time and price it would take for new cabinets, I went with new doors, drawers and handles. The carpenter, or should I say, the craftsman, you sent me was awesmome. Being a nurse, I am a "detail" person and I was so impressed with the quality of Chris's work. He was friendly, diligent and ALWAYS vacuumed the room before he left at the end of the day. Chris finished my kitchen today, and tomorrow is my 35th Wedding Anniversary and my beautiful kitchen is the best present I ever received!!"
-Linda Lee
For the past few years I have been considering replacing my original aluminum windows and decided to try 1st Choice as I had heard very good 
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